We're a notay public service. We're not the Department of Foreign Affairs and Trade (DFAT). We're not VFS. We're not the Indian Consulate.
As a notary public service, we can help you attest and notarise your documents, and we can also arrange for the apostille from DFAT. We don't issue the apostille - DFAT is the only authority that can issue the apostille in Australia.
If you can't contact DFAT, or if you can't contact VFS or the Indian Consulate, there's no point in contacting us to complain. We can't help you to contact them and we can only help you by arranging for the apostille from DFAT.
For some reason, we receive many calls from people asking us questions about DFAT or VFS. Sometimes they ask us to provide them with the contact phone number for DFAT or VFS. If you really want to contact DFAT or VFS, then you would have called the wrong number if you called us.
